by Marisol Cortes | Sep 29, 2021 | Uncategorized
UPDATE 10/7: We wanted to address the pool situation to all of you. Due to unforeseen circumstances, both the Redmond and Issaquah pools are currently closed. These are issues out of our control so it has been difficult to give an accurate date for when they will reopen. Below is our most up-to-date progress with each pool.
Redmond: The Redmond pool has been down due to the heater being replaced. This process typically takes 3 days to fix. However, because of the shortage of everything, we had to order the part from out of state and are still waiting for it to be delivered and installed. Unfortunately, while we keep many spare parts on hand, this is not one of them. We know the part is in Seattle and are waiting on delivery confirmation (they would not let us pick it up ourselves). Our best guess is we are still a week out before Redmond will be back up and running.
Issaquah: Months ago, we had scheduled the Issaquah pool deck to be repainted and retiled due to leaks. We are working with outside contractors and have been coordinating around their schedules. As of now, the current plan is to have them paint the pool Friday 10/8 and have the pool open by Tuesday 10/12. If any delays occur Friday that will push back the reopen date we will update on Facebook and our Blog.
Thank you everyone for your patience and understanding. We never intended for both pools to be down at the same time. We want them back up as much as you and look forward to having them looking and working better than ever!
by Marisol Cortes | Sep 14, 2021 | Blog
Did you know that you can access your member information via a portal?? From here you can view/print invoices and receipts, change billing information and cancel your account. If your account is currently on hold you may not be able to access all information until your account is active. To access the portal:
www.myiclubonline.com – Click Register. Your email account must match what is on file. If you have issues accessing your membership number reach out to your home club.
I registered for myself to detail it for those of us who are more visually inclined!
Once you register your account you will set up your password and ID name.
Once you have completed that step you will see all green on the register page and will be directed to “Sign In”
Personal Info allows you to update address/phone/email
Billing Info will allow you to update your billing details
Agreement Info shows you your membership details – you can also cancel from this page
Payment History will give you any receipts you need
If you still have questions, reach out to your home club! Currently the portal will not allow you to freeze your membership – you must email your home club to freeze your account. Accounts can only be held from invoice date to invoice date; minimum of 1 and maximum of 4 and has an associated charge based on club location.
by Marisol Cortes | Aug 21, 2021 | Blog, Uncategorized
Gov. Inslee announced a statewide indoor mask mandate starting Monday, August 23rd. All members need to wear a mask while in the club. No reservations are needed and there are no spacing limitations. Thank you for your cooperation in this matter.
by Marisol Cortes | May 14, 2021 | Blog
